- Introduction
Welcome to House of Fola & Lora. These Terms and Conditions govern your use of our website and the purchase of products from our WordPress store. By accessing our site and placing an order, you agree to be bound by these terms.
- Products and Pricing
We strive to be as accurate as possible with product descriptions and images. However:
- Errors: We reserve the right to correct any errors in pricing or descriptions and to cancel orders based on incorrect information.
- Availability: All products are subject to availability. If an item is out of stock after you order, we will notify you and provide a full refund.
- Taxes: Prices are displayed in ZAR (South African Rands). You are responsible for any sales tax or customs duties applicable to your location.
3. Orders and Payment
- Acceptance: Your order is an offer to buy. We only accept the order once we send a shipping confirmation.
- Payment Methods: We accept [Credit Cards, PayPal, Paystack. Your data is processed securely via our third-party payment gateways.
- Cancellations: If you need to cancel an order, please contact us within 2 hours of placement. Once an item has shipped, the return policy applies.
4. Shipping and Delivery
- Timelines: Shipping estimates are just that—estimates. We are not responsible for delays caused by carriers or customs.
- Risk of Loss: Once the package is handed to the carrier, the risk of loss passes to you. (We recommend adding shipping insurance for high-value items).
5. Returns and Refunds
- Our goal is your satisfaction, but here are the ground rules:
- Window: Returns must be initiated within 7 days of receipt.
- Condition: Items must be unused, in original packaging, and in resalable condition.
- Shipping Costs: Unless the item is defective, the customer is responsible for return shipping costs.
6. Intellectual Property
All content on this site—logos, text, graphics, and images—is the property of Wholistic Gogo PTY Ltd. You may not use our branding or content for commercial purposes without our express written consent.
7. Limitation of Liability
To the maximum extent permitted by law, House of Fola & Lora shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the amount paid for the product in question.
8. Changes to Terms
We may update these terms from time to time to reflect changes in our practice or for legal reasons. Your continued use of the store following these changes means you accept the new terms.
9. Contact Information
Questions about the Terms and Conditions should be sent to:
Email: enquiries@wholisticgogo.co.za
